Banking details: Important Notice

Always make payments to the bank account shown on your ZTEL invoice. We advise you to contact your support agent or our offices if you are uncertain which account to make payment to.

ZTEL internet services are provided through a wide variety of partners, subcontractors and authorized agents throughout the country. Though these are individual companies, they provide, maintain and market their services under the ZTEL brand.  Payments should be made to the respective partner who provides your internet, for example: Goldnet, ZTEL KZN, ZTEL George or Fibertel. Your ZTEL invoice will show you which account to pay to. 

Use our WhatsApp channel to obtain the correct banking details for your area

Please follow the steps below:

1. Send a WhatsApp message to 0652311081
2. Choose option 4
3. Type in your reference number and press Send.

You will then receive the correct banking details to use.

 Alternatively, you can make payments to the appropriate branch using the banking details listed below. However, please let your sales or support manager know if you decide to do so.

Ensuring payments are directed to the correct branch is essential. If a payment is inadvertently sent to the wrong branch (for example, remitting payment for services provided in George, Western Cape, to the Eastern Cape banking details), an additional 15% administrative fee will be imposed, in addition to a waiting period for clearance.

ZTEL EASTERN CAPE Banking details:

Bank: FNB
Account number: 62544887782
Account Name: ZTEL PTY LTD
Branch code: 250655

Please use your reference number when making payments (Example: 1234adam or if you have the 8 digit reference use it, for example 78631345)

ZTEL WESTERN CAPE Banking details:

Bank: FNB
Account number: 63093779165
Account Name: ZTEL PTY LTD
Branch code: 250655

Please use your reference number when making payments (Example: 1234adam or if you have the 8 digit reference use it, for example 78631345)

Important Notice:

Please do not make Immediate payments (Real time clearance). Call us instead to reactivate your line as soon as you’ve paid. Our representatives are available 24/7 at 0414571719 or you can call any of the billing agents directly. Additional charges may apply if payment is made using an incorrect reference number, using real time clearance or making a branch deposit from another bank.