Introduction
As a leading provider of electronic communication services, accredited by the ISP Council and ICASA, with AS Number 328760, and known for providing reliable, friendly, and personalized service, we have earned a reputation for providing reliable, friendly, and personalized service. Founded in 2009, ZTEL initially focused on VoIP services and ADSL alternatives. Today, our strategy has evolved and matured. We now provide Fibre Internet in areas that are covered by Openserve, Frogfoot, and other major fibre providers throughout South Africa. Additionally, we have created a microwave-based alternative to high speed fiber in areas where fiber is not available, called SonicFibre, an AirFibre product.
The ZTEL Team
The ZTEL team is introduced here along with details of how to contact each member
Muhammad Owais
ZTEL Founder
Muhammad Owais founded ZTEL Communications in 2009 and continues to manage the core operations of the company alongside regional partners throughout South Africa
Mobile: 068 174 6016
Email: tech@ztel.co.za
Afzal Vawda
ZTEL DIRECTOR & CEO
Afzal Vawda is responsible for managing overall operations, driving profitability, managing company organizational structure, strategy, and communicating with the general management.
Email: admin@ztel.co.za
Mariyah Omer
Kwa-Zulu Natal Regional Manager
In addition to being Durban’s regional manager, Mariyah also works as Kwa-Zulu Natal’s head of accounts
Mobile: 061 533 7814
Email: durban@ztel.co.za
Khalil Banda
Chief of Operations, Kwa-Zulu Natal
Khalil oversees operations in the Kwa-Zulu Natal region while improving network performance, procuring resources and securing compliance.
Mobile: 067 227 9860
Email: techkzn@ztel.co.za
Marvelous Chipangura
Core Network Admin
Based at our head office in Port Elizabeth, Mr Sunhua manages core network infrastructure and support team operations
Email: marvelchip@ztel.co.za
Osama Banda
Operations Team, Port Elizabeth
Based in Port Elizabeth, Mr Banda manages ZTEL’s day-to-day field operations
Mobile: 078 129 8815
Email: osama@ztel.co.za
Waathiq Stuart
Chief Marketing Officer
Waathiq Staurt is our chief marketing officer and head client manager. He can be contacted directly using the information below.
Mobile: 084 039 0809
Email: waathiq@ztel.co.za
A timeline of major ZTEL events
Launch of ZTEL Communications
ZTEL started in Malabar in 2009, installing the highest capacity line available and distributing it to clients over wireless.
Expanded coverage to entire Malabar area
Erected new towers at stretegic locations to service all Malabar residents
Expansion to Korsten and surrounding areas
Due to demand by individuls and the large business community in Korsten, ZTEL was invited to erect towers to service this area
Highest capacity provider in the northern areas
ZTEL becomes the provider that holds the highest capacity in all of the northern areas. There was a lack of high speed capacity in the northern areas, so we increased our capacity via Microwave from other areas.
Upgraded towers and equipment for higher capacity
Wireless coverage reaches West End, with high capacity bandwidth.
Expansion to Linton Grange
ZTEL now co-locates at one of the highests points in Port Elizabeth. Expanding service to the greater PE
Barcelona capacity upgraded
Wireless coverage and capacity upgraded in Barcelona area
Towers Upgrade Completed
Upgraded our towers to use the latest cutting edge wireless technology and best in class cabling systems, thus providing higher backhaul speeds
Network upgrade and restructure
Upgrades to ZTEL’s core routers and border gateway routers provide increased redundancy and alternative routes.
ZTEL billing system with Automated payments
Inftroduced a new billing system linked with all major South African banks for automated payment processing.
ZTEL SonicFibre rollout in Durban
SonicFibre technology was rolled out by ZTEL in Overport, and residents there are experiencing the fastest internet they have ever seen.
ZTEL SonicFibre rollout in George
SonicFibre technology was rolled out by ZTEL in George, Western Cape, offering the best value/speed plans currently available.
ZTEL becomes an authorised Openserve Partner
ZTEL Partners with Openserve to provide ADSL, VDSL and Fibre services throughout South Africa
ZTEL now co-locates its core routers at Teraco Isando
Strategically located in Ekurhuleni, the greater Johannesburg Metropol’s trade and industry hub, the Isando Campus is strategically positioned to serve the local and African market as the interconnection hub for cloud, content and connectivity. Teraco’s Isando Campus provides the cloud onramp for Amazon, Google and Microsoft’s Azure. Through ZTEL core routers installed here, we are directly connected to most gaming and content providers
ZTEL unveils its new website.
Through our new website, we’ve integrated our instant messaging platform and client portal, allowing direct interaction with visitors. Through our new service monitoring solutions, customers can also view network status in real time.
New ZTEL Head Office
ZTEL Head Office is now in Durban, and CEO Afzal Vawda now manages ZTEL’s operations nationally, strengthening strategic leadership and nationwide service delivery.
