About Us

Your Friendly ISP

Introduction

As a leading provider of electronic communication services, accredited by the ISP Council and ICASA, with AS Number 328760, and known for providing reliable, friendly, and personalized service, we have earned a reputation for providing reliable, friendly, and personalized service. Founded in 2009, ZTEL initially focused on VoIP services and ADSL alternatives. Today, our strategy has evolved and matured. We now provide Fibre Internet in areas that are covered by Openserve, Frogfoot, and other major fibre providers throughout South Africa. Additionally, we have created a microwave-based alternative to high speed fiber in areas where fiber is not available, called SonicFibre, an AirFibre product.  

A timeline of major ZTEL events

2009

Launch of ZTEL Communications

ZTEL started in Malabar in 2009, installing the highest capacity line available and distributing it to clients over wireless.

2010

Expanded coverage to entire Malabar area

Erected new towers at stretegic locations to service all Malabar residents

2010

ZTEL welcomes Adam Al Akhras

ZTEL welcomes a new partnership that allows rapid expansion in Gelvandale and the surrounding areas.

2013

Expansion to Korsten and surrounding areas

Due to demand by individuls and the large business community in Korsten, ZTEL was invited to erect towers to service this area

2014

Highest capacity provider in the northern areas

ZTEL becomes the provider that holds the highest capacity in all of the northern areas. There was a lack of high speed capacity in the northern areas, so we increased our capacity via Microwave from other areas.

2015

Upgraded towers and equipment for higher capacity

Wireless coverage reaches West End, with high capacity bandwidth.

2016

Expansion to Linton Grange

ZTEL now co-locates at one of the highests points in Port Elizabeth. Expanding service to the greater PE

2017

Barcelona capacity upgraded

Wireless coverage and capacity upgraded in Barcelona area

2018

Towers Upgrade Completed

Upgraded our towers to use the latest cutting edge wireless technology and best in class cabling systems, thus providing higher backhaul speeds

2020

Network upgrade and restructure

Upgrades to ZTEL’s core routers and border gateway routers provide increased redundancy and alternative routes. 

2020

ZTEL billing system with Automated payments

Inftroduced a new billing system linked with all major South African banks for automated payment processing.

2020

ZTEL forges a partnership in KwaZulu Natal

A new partnership is formed, thus laying the groundwork for the establishment of ZTEL internet services in Berea and surrounding areas.

 

 

2020

ZTEL SonicFibre rollout in Durban

SonicFibre technology was rolled out by ZTEL in Overport, and residents there are experiencing the fastest internet they have ever seen.

2021

ZTEL is delighted to announce a new partnership.

It gives us great pleasure to welcome Sheikh Mujahid Al Quda as a new partner. Consequently, this opens up new markets for us in South Africa, including George, Western Cape. 

2021

ZTEL SonicFibre rollout in George

SonicFibre technology was rolled out by ZTEL in George, Western Cape, offering the best value/speed plans currently available.

 

2021

ZTEL becomes an authorised Openserve Partner

ZTEL Partners with Openserve to provide ADSL, VDSL and Fibre services throughout South Africa

2021

ZTEL now co-locates its core routers at Teraco Isando

Strategically located in Ekurhuleni, the greater Johannesburg Metropol’s trade and industry hub, the Isando Campus is strategically positioned to serve the local and African market as the interconnection hub for cloud, content and connectivity. Teraco’s Isando Campus provides the cloud onramp for Amazon, Google and Microsoft’s Azure. Through ZTEL core routers installed here, we are directly connected to most gaming and content providers

2022

ZTEL unveils its new website.

Through our new website, we’ve integrated our instant messaging platform and client portal, allowing direct interaction with visitors. Through our new service monitoring solutions, customers can also view network status in real time.